mission-visionBTAC is overseen by an all-volunteer Board of Directors made up of active citizens with a variety of personal and business backgrounds.

Daily operations are managed by an Executive Director who, with minimal staff and approximately 75 volunteers, ensures that BTAC fulfills its mission.


Mission Statement

BTAC is dedicated to providing the poor, working poor, and homeless of the local community with basic services they need to live with dignity, and to serve citizens of the city in times of emergency and disaster.

As a conduit between the generous donors of the community, foundations, and government resources, BTAC works to provide clients with help such as food, utility assistance, transportation assistance, emergency shelter (off-site and short-term), medical assistance, referrals to other community resources, and holiday outreach.


Vision Statement

BTAC strives to help create a community where the poor and working poor are able to access the resources and services they need to move from poverty to self-sufficiency, and to live free of hunger, homelessness, and despair.


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Barbara Howell

Chief Executive Officer

Barbara Howell assumed her role as Chief Executive Officer of Burbank Temporary Aid Center in 2004. Prior to joining BTAC, she worked with several non-profit organizations including the Leukemia & Lymphoma Society of Greater Los Angeles and Easter Seals of Southern California. Having spent most of her career working with healthcare-related organizations, she has enjoyed learning about and working with the needs addressed through BTAC services.

Barbara is very active in Leadership Burbank – as a graduate of the program – and has served on both Leadership Burbank and Alumni boards. She is a member of the Burbank Noon Rotary Club, including several leadership roles and as President in 2013–2014.

Growing up, Barbara lived in Utah, Nevada, Colorado, and Minnesota. After graduating from Brigham Young University, she lived in Maryland and Washington, before arriving in Los Angeles in 1991. In 2010 Barbara received a Master’s Degree in Organizational Leadership from Burbank-based Woodbury University. This has helped prepare her for the challenges of future development and changes at BTAC, and in the region. The study included several individual and group analyses of BTAC’s operations, and those of other non-profit agencies in the area.

bhowell2Area organizations have recognized Barbara for her work and leadership role in the community. These honors include 2008 Non-Profit Executive of the Year from Assemblymember Paul Krekorian and State Senator Jack Scott (ret.), and 2009 Citizen of the Year from the Burbank Association of Realtors. The Zonta Club of Burbank named Barbara Howell its “Woman of the Year” for 2009–2010, acknowledging not only her remarkable record of accomplishment at BTAC, but also her well-known efforts on behalf of several community organizations, and recognizing her renown as a community leader.

Barbara enjoys reading, films and spending time with family and friends. She plays piano, sings with a quartet and choir, and regularly attends the Los Angeles Philharmonic.



Edward Stapleton

Pantry and Facilities

Edward Stapleton was born in Dublin, Ireland. With the Irish economy in dire straits, his family moved to England when he was 11 where they lived in the slums of London. His father later left for America in search of a better life for the family, and they followed in 1971. At the age of 18 Edward returned to London to attend East Ham Technical School under its fine arts program, and a year later came to Los Angeles to complete his fine arts degree.

Edward pursued his career as an artist and musician in the Los Angeles underground scene. In 1999 he became a student of Eastern Philosophy, and came upon a book entitled “Your Life Is Your Message.” After reading it, Edward decided to do pursue volunteer work with the poor and homeless, estapleton2a community he felt close to and a part of given his experience, and that of his family. A Burbank resident, Edward approached BTAC and asked if volunteers were needed.

Edward began as a volunteer in what was known as the “clothing house,” an accessory structure behind what was then BTAC’s facility. In 2001 he officially became an employee as BTAC’s Pantry Manager, and by 2007 Facilities Manager was added to his responsibilities. Edward also supervises some of BTAC’s part-time staff, and our large team of volunteers.



Lucretia Rimmer

Case Manager

Lucretia Rimmer hails from Kansas City, Missouri, and has been residing in California for nearly 4 years. Before moving to California, she earned a full Track and Field scholarship to the University of Oklahoma and graduated with a Bachelor’s Degree in Human Relations. Post-graduation, she worked with the Oklahoma Department of Human Services as a Permanency Planning Manager serving the child welfare population.

After having her daughter Aniyah, she moved back to Kansas City and became a Correctional Officer with the Johnson County Department of Corrections Adult Residential Center. There she helped inmates work toward their goals to become law abiding citizens of the community. In her free time, she volunteered as a mentor for the Big Brother’s Big Sisters program of greater Kansas City.

lrimmer2After finally deciding to make California her home, Ms. Rimmer sought employment with agencies that helped people in the community as she had done in her previous places of employment. She was hired as a Case Manager at Ascencia, a shelter in Glendale, CA. There, she managed the Shelter plus Care program which houses and supports clients who are mentally or physically disabled. While at Ascencia, Ms. Rimmer was a part time Case Manager at the Burbank Temporary Aid Center. There, she assisted low income families and the homeless population with resources and case management techniques to aid them in trying times. When BTAC sought a full time Case Manager, Ms. Rimmer jumped at the opportunity to apply.

Currently, Ms. Rimmer is the enthusiastic Case Manager at BTAC, eager to assist the low income and homeless population in Burbank. Ms. Rimmer is also a member of Leadership Burbank class of 2014 as well as Toastmasters International.

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Nancy Gams Korb


Nancy Gams Korb started at BTAC in 2003, as an Intake Volunteer and became a member of the BTAC Board in 2004. She has served on the Finance Committee in addition to the Dinner Committee. Both of her children have volunteered at BTAC over the past few summers, making it a family affair. Nancy has participated actively in several organizations, including La Providencia Guild of Childrens Hospital Los Angeles and the Burbank Chapter of National Charity League, where she volunteered alongside her daughter. Nancy and her husband, Brad have lived in Burbank for 25 years, they have two children, Courtney and Tyler. Nancy works with her husband as a member of The Brad Korb Team, RE/MAX In Action Realtors, located in Burbank.



Vicki Williams


Vicki Williams has been a Burbank resident for over 40 years. Since joining the BTAC Board in 2002 she has served as Treasurer and Board Chair. She has been active in the Fundraising Committee, Budget and Finance Committee, and has served as the chair of BTAC’s annual fundraiser dinner.

Vicki is an Administrative Assistant at the accounting firm of JLK Rosenberger, LLP. She has been with the firm since 2000.

Vicki is married to Jeff Williams, a lifelong Burbank resident and Retired Captain on the Burbank Fire Department. They have two children Michael Williams and Lisa Williams Dunning. The Williams family is proud to be third generation John Burroughs High School graduates. Go Indians!

Vicki was an 11-year member of National Charity League (NCL), Burbank Chapter, where she and her daughter volunteered for most of Burbank’s non-profit organizations. It is through her NCL affiliation that Vicki came to serve on the Board at BTAC.

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Glenn Bales

Glenn Bales

Glenn is the Chief Financial Officer for Providence Saint Joseph Medical Center. He has worked for Providence for over 20 years and during that time has been involved in the mergers of Providence with Holy Cross Medical Center and Tarzana Medical Center. Since graduating from California State University Northridge in 1978, he served as Medicare auditor for the Federal Government for 13 years and then worked at Summit Health Ltd in Burbank before arriving at Saint Joseph.

Glenn is a fourth generation Angeleno and has lived in the San Fernando Valley his entire life. He has been married to his wife Susan for 31 years and they have one daughter Jenny who is 28 years old. Susan works as a controller at Northridge Hospital Medical Center and Jenny is a Marketing Professional at Kaiser West Los Angeles. When not working at the hospital, Glenn is the Regional Referee Administrator for AYSO Granada Hills. He volunteers in the leadership role to train new referees and to continue to develop the program. This also allows him to referee 40-50 games a year. As a family, they are involved in events for the American Cancer Society, American Heart Association, the Revlon Run, and Kaiser Foundation. Glenn joined the BTAC board in 2015.


Dee Call

Dee Call

Dee has a long record of volunteer activities in Burbank, among them serving three positions on the Board of the Providence St. Joseph Medical Center Guild, including Press, and as Past Christmas Party Chair, with the Burbank High School Vocal Music Association Board as Treasurer and volunteer, and as a weekly volunteer with the Everybody Wins program at Walt Disney Elementary School. Dee also volunteers with the Burbank Public Library Delivery Program, and is a graduate of the Leadership Burbank Program, 2008.



Kimberley Clark

Kimberley Clark

Kimberley grew up in Burbank and attended Burbank schools. An avid traveler, Kimberley lived in Europe for 10 years and resided in six different countries before returning to her hometown. After graduating from John Burroughs High School, she earned a Bachelor’s degree in Honors English from California State University Northridge and an M.A. in Business and Transactional Writing from Brunel University in London. She has worked as a writer, an editor, and as the creative director for an advertising agency. Kimberley works at the Burbank Unified School District as the Executive Assistant to the Superintendent and Public Information Officer. She is a graduate of the 2014 class of Leadership Burbank, a member of the Toluca Guild of the Children’s Hospital Los Angeles, and has volunteered with the Senior Community Outreach Program at St. Joseph’s Medical Center. She joined the BTAC board in 2014.


Darryl Forbes

Darryl Forbes

Darryl was born in Glendale, CA, and has lived in Burbank nearly his entire life. He joined the Burbank Fire Department in 1966 and completed a distinguished 34-year career. He advanced through the ranks – Fire Fighter, Engineer, Captain, and Battalion Chief – and retired as the Fire Marshal in 2000. He married Penny Plate, a Burbank native, in 1974 and they had two children, Michael and Kimberly. His wife Penny and daughter-in-law Joy are employed at the City of Burbank. His son Michael works as the City Planner in Glendora, and daughter Kimberly works for Burbank Unified Schools. Darryl’s attachment with BTAC began in 1974 and he has had various levels of involvement through the years, first as a consultant representing the city’s fire department, later as a volunteer maintenance and repair person. Since 1999 he has served on the Board of Directors and has been instrumental in fundraising for the recent remodel and construction to update the currently occupied building.



Maddy Horne

During her career in the entertainment business, Maddy Horne has been a network executive, a studio executive, and an Executive Producer. She is currently Vice President, Current Programming at Warner Bros Television overseeing the creative aspects of prime time comedy and drama series. Prior to Warner Bros, she held various positions at CBS, including Vice President, Current Programming, overseeing CBS primetime series, until joining Paramount Television as an Executive Producer. Maddy began her involvement with BTAC as a volunteer in their pantry, and has served on the BTAC board since 2004, having held positions of Fundraising Chair, Auction Chair, and Dinner Committee co-chair. She has also been an active volunteer with National Charity League, the Boy Scouts, the Burbank Rose Float Association, and the Warner Bros Reach program.


Roger Koll

Roger Koll

Roger is originally from San Jose, California. He attended California State University Northridge and majored in history.  He received a Juris Doctorate in 1978. Roger was a Trial Attorney for Allstate Insurance Company for twenty-eight years and has done legal work in recent years for Nationwide Insurance.

Roger is a Board Member and past Board President of the Burbank Community YMCA. When not working, Roger is a volunteer Docent at the Autry Museum of the American West in Los Angeles and the Ronald Reagan Presidential Library and Museum in Simi Valley, California. He is a member of the Jack London Foundation which promotes literacy programs in northern California schools. He is a past President of Burbank Little League and was a Regional AYSO Referee in Burbank. Roger has been a member of the California Historical Society since the 1970s.

Roger is married to Marsha Munemura and they have two children, Samantha and Gregory. Marsha is also an attorney and Lead Counsel for Allstate Insurance Company in Glendale, California. Roger joined the BTAC Board in 2016.


Linda Noel

Linda Noel

Linda Noel is Manager of Contributions Finance, Systems, and Operations on the Strategic Philanthropy team of Disney Corporate Citizenship, based in Glendale, CA.

In this role since 2002, Linda’s responsibilities include oversight of Disney’s Contributions Management System (CMS) which she developed and implemented, as well as management of charitable contribution governance, grantmaking processes, financial planning, and reporting.

During her 23-year tenure with The Walt Disney Company, Linda has held various positions in Management Audit, Treasury, Strategic Planning, Imagineering, and Studio Financial Reporting before landing in her current position. This role has combined her professional experience and personal interests and provided the opportunity to develop a career in the rewarding field of corporate philanthropy.

Linda holds a bachelor’s degree in Liberal Studies from California State University, Northridge, and a Masters of Business Administration degree from Woodbury University. Linda’s personal interests include music, gardening, crocheting, socializing and traveling (especially at tiki-related events and destinations), and participating in the Disney VoluntEARs program.


Drew Sugars

Drew Sugars

Drew Sugars has served as the City of Burbank’s Public Information Officer (PIO) since 2012. Prior to arriving, Drew spent four years as the PIO for the Santa Barbara Sheriff. However, it was during his 17-year career in broadcast news that he and his co-anchor wife helped create the KCOY Spring Food Drive. Within five years residents donated more than half a million pounds of food, making the annual event the largest food drive in Santa Barbara County history.  Drew is excited, yet humbled to be a member of the BTAC board and looks forward to finding new ways to help the community. He currently lives in Burbank with his wife and three teenage children.



Michael Walbrecht

Michael Walbrecht serves as Vice President, Public Affairs, Warner Bros. Entertainment, with responsibility for handling government and community affairs for the company’s corporate, feature film, and television production divisions in North America as well as for the Studio’s facilities located in Burbank, California. His office also oversees the philanthropic work for the company.

Prior to joining Warner Bros. in 1992, Walbrecht served as Associate Director of the California Film Commission under Governor George Deukmejian. Before that, he worked for Century Productions as a production coordinator and for independent producer Laura A.S. Phillips as a post production coordinator. He graduated from the University of Southern California, where he studied political science and history and film criticism.

In addition to his professional responsibilities, Walbrecht currently serves on a number of local advisory commissions and nonprofit boards. He lives in the Pasadena area with his wife and two children.


Alyson Westfall

Alyson Westfall

Alyson began volunteering with BTAC in 2013 as part of the client services group. A year later she became the Volunteer Coordinator to help BTAC recruit and coordinate all volunteer efforts. She joined the board in 2016.

A fourth-generation Californian, Alyson grew up in Glendale, though she and her family have made Burbank their home for the past 14 years. She earned her Bachelor of Arts in Sociology in 2000 at California State University, Northridge.

As a stay-at-home mom, Alyson gained 15 years of experience taking leadership roles in successful fundraising projects at her children’s schools. She has also volunteered with Disney Cancer Center and the Mary Duque’s, a group that supports Children’s Hospital. She served on the Board of Directors for the Burbank YMCA from 2011–2014.

Her husband Tom and sons Jason and Tyler have also enjoyed their volunteer service with BTAC.

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